An automatic attendant is a telecommunication system that solutions and directs telephone calls with out human intervention. It is usually often called an auto attendant, IVR (interactive voice response) system, or digital receptionist.
Automated attendants are utilized by companies of all sizes to enhance customer support, cut back prices, and improve effectivity. They are often programmed to deal with quite a lot of duties, equivalent to greeting callers, offering info, taking messages, and transferring calls to the suitable extension.
