An auto attendant is a phone system function that solutions incoming calls and directs them to the suitable individual or division. It’s a digital receptionist that may present callers with data, comparable to the corporate’s hours of operation, and may also gather caller data, comparable to their identify and cellphone quantity.
Auto attendants are an necessary a part of any enterprise’s cellphone system. They may help to enhance customer support by offering callers with a fast and straightforward option to attain the precise individual or division. They will additionally assist to save lots of companies cash by lowering the necessity for reside receptionists.