Life chat, also referred to as dwell chat or on-line chat, is a type of real-time communication that takes place over the web. It permits customers to have dwell conversations with customer support representatives or different web site guests. Life chat is usually performed by way of a chat window that seems on a web site or cell app. Customers can kind of their questions or feedback, and a dwell agent will reply in real-time.
Life chat provides a number of advantages for companies and prospects. For companies, life chat might help to enhance buyer satisfaction, improve gross sales, and cut back assist prices. For patrons, life chat gives a handy and environment friendly method to get assist or data with out having to attend on maintain or ship an e mail.