7+ Essential Features of 3CX v16 for Enhanced Business Communication

3CX v16 is the newest model of the favored open-source Unified Communications platform, 3CX. It’s a software-based PBX that may be put in on an area server or within the cloud. 3CX v16 presents a variety of options, together with voice, video, chat, and fax. It is usually extremely customizable and will be built-in with quite a lot of different enterprise functions.

3CX v16 is a major improve over earlier variations of the software program. It consists of many new options and enhancements, resembling:

A brand new net shopper that’s quicker and extra user-friendly.
Improved video conferencing capabilities, together with help for as much as 100 members.
Enhanced safety features, together with help for TLS 1.3 and SRTP.
A brand new cell app that gives full entry to all of 3CX’s options.

3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s simple to make use of, handle, and customise, and it presents a variety of options at an inexpensive value.

1. Open supply

3CX v16 is an open-source Unified Communications platform. Which means it’s free to obtain and use, which makes it an economical choice for companies of all sizes. Open supply software program is usually developed by a neighborhood of volunteers, which implies that it’s typically extra dependable and safe than proprietary software program. As well as, open supply software program will be personalized to fulfill the precise wants of a enterprise.

Value financial savings: Open supply software program can save companies cash on software program licensing charges. This generally is a vital value financial savings for companies that use a variety of software program.
Flexibility: Open supply software program will be personalized to fulfill the precise wants of a enterprise. This flexibility permits companies to tailor their software program to their particular workflows and processes.
Safety: Open supply software program is commonly safer than proprietary software program. It is because the open supply neighborhood can evaluate and audit the code for safety vulnerabilities.
Reliability: Open supply software program is commonly extra dependable than proprietary software program. It is because the open supply neighborhood can repair bugs and points shortly.

General, 3CX v16 is an economical, versatile, and safe Unified Communications platform. It’s a nice choice for companies of all sizes which can be in search of a dependable and inexpensive means to enhance their communications.

2. Cloud-based

3CX v16’s cloud-based deployment choice presents an a variety of benefits to companies, together with:

Diminished prices: Cloud-based deployments can save companies cash on {hardware} and IT employees. It is because the cloud supplier is chargeable for sustaining the {hardware} and software program, and companies solely pay for the sources they use.
Elevated flexibility: Cloud-based deployments provide companies larger flexibility than on-premises deployments. It is because companies can scale their cloud-based deployments up or down as wanted, they usually can entry their knowledge and functions from anyplace with an web connection.
Improved reliability: Cloud-based deployments are sometimes extra dependable than on-premises deployments. It is because cloud suppliers have redundant methods and infrastructure in place to make sure that their companies are all the time obtainable.
Enhanced safety: Cloud suppliers sometimes have extra strong safety measures in place than companies can implement on their very own. It is because cloud suppliers have the sources and experience to put money into the newest safety applied sciences and practices.

General, 3CX v16’s cloud-based deployment choice presents an a variety of benefits to companies. These advantages embody decreased prices, elevated flexibility, improved reliability, and enhanced safety.

3. Unified communications

Unified communications (UC) is the mixing of a number of communication channels, resembling voice, video, chat, and fax, right into a single platform. This permits companies to consolidate their communications and enhance collaboration. 3CX v16 is a UC platform that gives a variety of options, together with:

Voice: 3CX v16 presents a full-featured PBX system, together with name routing, voicemail, and auto-attendant.
Video: 3CX v16 helps video conferencing with as much as 100 members.
Chat: 3CX v16 presents a web-based chat shopper that enables customers to speak with one another in actual time.
Fax: 3CX v16 helps fax over IP (FoIP), which permits companies to ship and obtain faxes over the web.

By consolidating their communications onto a single platform, companies can enhance collaboration and scale back prices. For instance, staff can use 3CX v16 to make and obtain calls, ship and obtain faxes, and chat with one another, all from a single interface. This could save companies cash on {hardware} and software program prices, and it might probably additionally enhance productiveness.

Along with the price financial savings and productiveness advantages, UC may assist companies enhance customer support. For instance, companies can use 3CX v16 to create a name middle that enables clients to succeed in the fitting individual shortly and simply. This could result in elevated buyer satisfaction and loyalty.

General, UC is a precious software that may assist companies enhance collaboration, scale back prices, and enhance customer support. 3CX v16 is a number one UC platform that gives a variety of options and advantages.

4. Customizable

The customizability of 3CX v16 is certainly one of its key strengths. It permits companies to tailor the platform to their particular wants, which may result in elevated productiveness and effectivity. For instance, companies can add customized modules to combine 3CX v16 with their CRM or ERP system. This could permit staff to entry buyer knowledge or order data straight from throughout the 3CX v16 interface. Moreover, companies can develop their very own customized integrations to attach 3CX v16 with different functions or companies.

Flexibility: The customizability of 3CX v16 provides companies the flexibleness to adapt the platform to their distinctive necessities. This may be particularly useful for companies with complicated or specialised communication wants.
Diminished prices: By creating their very own customized integrations, companies can scale back prices by eliminating the necessity for costly third-party software program or companies.
Improved effectivity: Customized integrations may help companies enhance effectivity by automating duties and streamlining workflows.
Enhanced collaboration: Customized integrations may help companies enhance collaboration by connecting 3CX v16 with different functions and companies that staff use every day.

General, the customizability of 3CX v16 is a precious characteristic that may assist companies enhance their communications and collaboration. By tailoring the platform to their particular wants, companies can enhance productiveness, scale back prices, and enhance customer support.

5. Cellular app

The 3CX v16 cell app is a strong software that enables customers to entry all the platform’s options from their smartphones or tablets. This consists of the flexibility to make and obtain calls, ship and obtain messages, take part in video conferences, and entry their voicemail. The cell app can also be extremely customizable, permitting customers to tailor the interface to their particular wants.

The 3CX v16 cell app is an important software for companies that need to keep linked on the go. It permits staff to work from anyplace, at any time. The cell app additionally makes it simple for companies to collaborate with clients and companions. For instance, companies can use the cell app to conduct gross sales calls, present buyer help, or host webinars.

The 3CX v16 cell app is a precious asset for any enterprise that wishes to enhance its communications and collaboration. It’s a highly effective software that may assist companies improve productiveness, scale back prices, and enhance customer support.

6. Safety

3CX v16 takes safety very critically. It consists of quite a lot of safety features to guard companies from knowledge breaches and different safety threats. These options embody:

TLS 1.3: TLS 1.3 is the newest model of the Transport Layer Safety protocol. It offers robust encryption for knowledge transmitted over the web.
SRTP: SRTP is the Safe Actual-time Transport Protocol. It offers encryption for real-time media visitors, resembling voice and video calls.
WebRTC: WebRTC is a web-based know-how that enables browsers to speak with one another in actual time. 3CX v16 makes use of WebRTC for its video conferencing characteristic. WebRTC consists of quite a lot of safety features, resembling encryption and authentication.

These safety features make 3CX v16 a safe selection for companies of all sizes. Companies can relaxation assured that their knowledge is protected when utilizing 3CX v16.

Along with the safety features listed above, 3CX v16 additionally consists of quite a lot of different safety measures, resembling:

Common safety updates: 3CX v16 is commonly up to date with the newest safety patches. This helps to guard companies from the newest safety threats.
Safety audits: 3CX v16 is commonly audited by unbiased safety specialists. This helps to make sure that the platform is safe and that it meets the very best safety requirements.
Buyer help: 3CX v16 is backed by a group of skilled buyer help engineers. These engineers may help companies with any safety points that they could encounter.

3CX v16 is a safe Unified Communications platform that companies can belief. It consists of quite a lot of safety features to guard companies from knowledge breaches and different safety threats. Companies can relaxation assured that their knowledge is protected when utilizing 3CX v16.

7. Help

Companies depend on their communications methods to remain linked with clients, companions, and staff. When there’s a downside with the communications system, it may be a serious disruption to enterprise operations. That is why it is essential to have a dependable help group that may assist companies resolve points shortly and effectively.

3CX v16 presents companies peace of thoughts figuring out that they’ve entry to a group of skilled help engineers who may help them with any points that they could encounter. This help is obtainable 24/7, so companies can relaxation assured that they’ll all the time have the ability to get the assistance they want, after they want it.
The 3CX help group is very skilled and skilled in all points of 3CX v16. Which means they’ll shortly and effectively resolve any points that companies could encounter. The help group can also be obtainable to supply companies with recommendation and steerage on the best way to get probably the most out of 3CX v16.
3CX v16’s help group is dedicated to offering companies with the absolute best help expertise. The group is responsive, useful, and all the time prepared to go the additional mile to assist companies resolve their points.
Companies that use 3CX v16 will be assured that they’ve entry to the absolute best help within the trade. The 3CX help group is devoted to serving to companies succeed, and they’re all the time obtainable to lend a serving to hand.

In conclusion, 3CX v16’s help is a precious asset for companies. It provides companies peace of thoughts figuring out that they’ve entry to a group of skilled help engineers who may help them with any points that they could encounter. The help group is obtainable 24/7, and they’re dedicated to offering companies with the absolute best help expertise.

FAQs about 3CX v16

This part solutions continuously requested questions (FAQs) about 3CX v16. These questions handle widespread considerations or misconceptions about 3CX v16.

Query 1: What’s 3CX v16?

Query 2: What are the advantages of utilizing 3CX v16?

3CX v16 presents an a variety of benefits for companies, together with:

Value financial savings: 3CX v16 is open supply, which implies that it’s free to obtain and use. This could save companies a major sum of money on software program licensing charges.Flexibility: 3CX v16 will be deployed on-premises or within the cloud. This provides companies the flexibleness to decide on the deployment choice that finest meets their wants.Unified communications: 3CX v16 presents a variety of unified communications options, together with voice, video, chat, and fax. This permits companies to consolidate their communications onto a single platform.

Query 3: How can I get began with 3CX v16?

There are two methods to get began with 3CX v16:

Obtain the free version: You may obtain the free version of 3CX v16 from the 3CX web site. The free version consists of all the fundamental options of 3CX v16, however it’s restricted to a most of 10 customers.Buy a industrial license: When you want greater than 10 customers, you’ll need to buy a industrial license. Business licenses can be found in quite a lot of sizes, they usually provide quite a lot of extra options, resembling help for extra customers, extra concurrent calls, and extra space for storing.

Query 4: What are the system necessities for 3CX v16?

The system necessities for 3CX v16 are as follows:

Working system: Home windows Server 2012 R2 or later, CentOS 7 or later, Debian 10 or later, or Ubuntu 18.04 or later.CPU: Intel Core i5 or equal.Reminiscence: 8GB RAM.Storage: 250GB free onerous drive house.

Query 5: How do I improve to 3CX v16?

Upgrading to 3CX v16 is an easy course of. You may obtain the newest model of 3CX v16 from the 3CX web site and comply with the directions within the set up information.

Query 6: The place can I get extra details about 3CX v16?

You may get extra details about 3CX v16 from the next sources:

3CX web site: https://www.3cx.com/3CX documentation: https://www.3cx.com/docs/3CX boards: https://www.3cx.com/neighborhood/

Abstract of key takeaways or last thought

Transition to the subsequent article part

For extra details about 3CX v16, please go to the 3CX web site.

Tips about Utilizing 3CX v16

3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. Listed below are a couple of suggestions that can assist you get probably the most out of 3CX v16:

Tip 1: Use the online shopper. The 3CX v16 net shopper is an effective way to entry all the platform’s options out of your browser. The online shopper is simple to make use of and offers a constant expertise throughout all units.

Tip 2: Benefit from the cell app. The 3CX v16 cell app lets you entry all the platform’s options out of your smartphone or pill. The cell app is an effective way to remain linked when you’re on the go.

Tip 3: Use the decision recording characteristic. The 3CX v16 name recording characteristic lets you file your requires later playback. This characteristic is nice for coaching functions or for resolving buyer disputes.

Tip 4: Combine 3CX v16 together with your CRM system. Integrating 3CX v16 together with your CRM system may help you enhance your customer support. When 3CX v16 is built-in together with your CRM system, you may click on to name your clients straight out of your CRM system.

Tip 5: Use the video conferencing characteristic. The 3CX v16 video conferencing characteristic lets you host video conferences with as much as 100 members. This characteristic is nice for distant conferences or for collaborating with colleagues in numerous places.

Abstract: By following the following pointers, you will get probably the most out of 3CX v16 and enhance your communications and collaboration.

Conclusion: 3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s simple to make use of, handle, and customise, and it presents a variety of options at an inexpensive value.

Conclusion

3CX v16 is a major improve over earlier variations of the software program. It consists of many new options and enhancements, resembling a brand new net shopper, improved video conferencing capabilities, enhanced safety features, and a brand new cell app. With its big selection of options and inexpensive value, 3CX v16 is a superb selection for companies that want to enhance their communications and collaboration.