3CX is a software-based Unified Communications system that integrates voice, video, chat, and different options right into a single platform. 3CX Editionen are completely different variations of the 3CX software program that supply completely different options and performance.
The completely different 3CX editions embody:
- 3CX Normal: The free version of 3CX that features primary options akin to voice calling, video conferencing, and chat.
- 3CX Professional: A paid version that features further options akin to name recording, name forwarding, and voicemail.
- 3CX Enterprise: Essentially the most superior version of 3CX that features all the options of the Professional version, plus further options akin to multi-site help and CRM integration.
The selection of which 3CX version to make use of will depend on the precise wants of your online business. When you want a primary UC system with simply the important options, then 3CX Normal could also be adequate. Nonetheless, if you happen to want extra superior options akin to name recording or multi-site help, then you’ll need to decide on one of many paid editions.
3CX is a well-liked UC system as a result of it’s inexpensive, simple to make use of, and feature-rich. It’s a nice choice for companies of all sizes who’re in search of a dependable and cost-effective manner to enhance their communications.
1. Normal
The Normal version is the free version of 3CX that features primary options akin to voice calling, video conferencing, and chat. It’s a good choice for small companies or people who want a primary UC system with simply the important options.
The Normal version is restricted to 10 simultaneous calls and 25 extensions. It doesn’t embody a few of the extra superior options of the Professional and Enterprise editions, akin to name recording, name forwarding, and voicemail. Nonetheless, it’s nonetheless a great choice for companies that want a primary UC system for free of charge.
One of many advantages of the Normal version is that it’s simple to arrange and use. It may be put in on an area server or within the cloud, and it may be configured in minutes. The Normal version additionally consists of quite a few options that make it simple to handle, akin to a web-based administration console and a cellular app.
General, the Normal version is an effective choice for small companies or people who want a primary UC system for free of charge. It’s simple to arrange and use, and it consists of quite a few options that make it simple to handle.
2. Professional
The Professional version of 3CX is a paid version that features further options akin to name recording, name forwarding, and voicemail. It’s a good choice for companies that want a extra superior UC system with extra options than the Normal version.
- Name Recording: The Professional version consists of the flexibility to report calls, which might be helpful for coaching functions, authorized compliance, or high quality management.
- Name Forwarding: The Professional version consists of the flexibility to ahead calls to a different quantity, which might be helpful for companies that must redirect calls to a special location or to a cell phone.
- Voicemail: The Professional version consists of voicemail, which permits callers to go away a message if the particular person they’re calling is unavailable.
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Further Options: The Professional version additionally consists of quite a few different options that aren’t obtainable within the Normal version, akin to:
- Limitless simultaneous calls
- Limitless extensions
- Auto attendant
- CRM integration
General, the Professional version is an effective choice for companies that want a extra superior UC system with extra options than the Normal version. It’s inexpensive, simple to make use of, and feature-rich, making it an awesome choice for companies of all sizes.
3. Enterprise
The Enterprise version of 3CX is probably the most superior version of the software program, designed for companies that want probably the most complete and feature-rich UC system. It consists of all the options of the Professional version, plus further options akin to multi-site help and CRM integration.
Multi-site help is a key characteristic for companies with a number of areas. It permits companies to attach all of their areas right into a single UC system, in order that staff can simply talk with one another no matter their location. CRM integration is one other vital characteristic for companies that use a CRM system. It permits companies to combine their CRM system with their UC system, in order that they will simply entry buyer info and handle their communications from a single interface.
The Enterprise version of 3CX is a robust and feature-rich UC system that’s very best for companies of all sizes. It’s inexpensive, simple to make use of, and scalable, making it an awesome choice for companies that want a dependable and cost-effective manner to enhance their communications.
4. Free
The 3CX Normal Version is free to make use of, making it a beautiful choice for companies on a price range. It consists of all of the important options of a UC system, akin to voice calling, video conferencing, and chat. This makes it an awesome choice for small companies or startups that want a primary UC system with out having to pay a month-to-month payment.
- Value financial savings: The 3CX Normal Version is free to make use of, which may save companies a big amount of cash in comparison with different UC techniques that require a month-to-month subscription payment.
- Flexibility: The 3CX Normal Version might be put in on-premises or within the cloud, giving companies the flexibleness to decide on the deployment choice that most accurately fits their wants.
- Ease of use: The 3CX Normal Version is simple to arrange and use, even for companies with restricted IT sources.
- Scalability: The 3CX Normal Version might be scaled as much as help extra customers and options as a enterprise grows.
General, the 3CX Normal Version is a good choice for companies that want a primary UC system with out having to pay a month-to-month payment. It’s cost-effective, versatile, simple to make use of, and scalable.
5. Paid
3CX affords paid editions of its software program that present further options and performance past what is out there within the free Normal Version. These paid editions, particularly the Professional and Enterprise editions, are designed to satisfy the wants of companies that require extra superior capabilities, akin to bigger name volumes, extra customers, and extra refined options.
- Elevated Capability: The paid editions of 3CX can help extra simultaneous calls and customers than the Normal Version. This makes them a great choice for companies which have a excessive quantity of calls or numerous staff.
- Superior Options: The paid editions of 3CX embody quite a few superior options that aren’t obtainable within the Normal Version. These options embody name recording, name forwarding, voicemail, auto attendant, and CRM integration.
- Enhanced Safety: The paid editions of 3CX embody enhanced safety features that assist to guard companies from information breaches and different safety threats.
- Precedence Assist: Companies that buy a paid version of 3CX are entitled to precedence help from 3CX’s technical help group. This could be a invaluable asset for companies that must get assist with their UC system rapidly and effectively.
General, the paid editions of 3CX are a great choice for companies that want a extra superior UC system with extra options and performance. They’re inexpensive, simple to make use of, and backed by precedence help from 3CX.
6. Options
The options obtainable within the completely different 3CX Editionen play a vital function in figuring out the capabilities and performance of the software program. Every version affords a various suite of options, catering to the precise wants and necessities of various companies.
- Name Administration: This characteristic set encompasses the core telephony capabilities, akin to making and receiving calls, name forwarding, name recording, and voicemail. It kinds the spine of any UC system, enabling seamless communication and name dealing with.
- Video Conferencing: Video conferencing permits customers to interact in real-time face-to-face communication, fostering collaboration and distant conferences. It’s significantly invaluable for distributed groups or companies that depend on visible cues for efficient communication.
- Chat and Prompt Messaging: Prompt messaging and chat capabilities present a handy and environment friendly manner for customers to speak and trade info in real-time. It enhances group collaboration, reduces electronic mail dependency, and facilitates fast responses.
- CRM Integration: Buyer relationship administration (CRM) integration permits companies to attach their 3CX system with their CRM software program. This integration streamlines workflows, enhances buyer information accessibility, and improves communication between gross sales, help, and customer support groups.
By fastidiously contemplating the options provided by every 3CX Version, companies can select the most effective match for his or her particular necessities. These options empower organizations to optimize their communication and collaboration, improve productiveness, and supply a superior buyer expertise.
3CX Editionen FAQs
This part addresses steadily requested questions (FAQs) about 3CX Editionen, offering concise and informative solutions to widespread issues or misconceptions.
Query 1: What are the important thing variations between the 3CX Editionen?
The 3CX Editionen differ within the options and performance they provide. The Normal Version is free and consists of primary options akin to voice calling, video conferencing, and chat. The Professional Version is a paid version that provides options akin to name recording, name forwarding, and voicemail. The Enterprise Version is probably the most superior version and consists of all of the options of the Professional Version, plus further options akin to multi-site help and CRM integration.
Query 2: Which Version is true for my enterprise?
The selection of which Version is true for your online business will depend on your particular wants and necessities. When you want a primary UC system with simply the important options, then the Normal Version could also be adequate. Nonetheless, if you happen to want extra superior options akin to name recording or multi-site help, then you’ll need to decide on one of many paid Editions.
Query 3: How a lot do the paid Editionen price?
The price of the paid Editionen varies relying on the variety of customers and the options which can be included. Please check with the 3CX web site for present pricing info.
Query 4: Can I improve from the Normal Version to a paid Version?
Sure, you possibly can improve from the Normal Version to a paid Version at any time. Your present configuration and information might be preserved throughout the improve course of.
Query 5: What are the advantages of utilizing 3CX Editionen?
3CX Editionen supply a number of advantages over conventional PBX techniques, together with diminished prices, elevated flexibility, and improved communication and collaboration.
Query 6: How do I get began with 3CX Editionen?
You possibly can obtain a free trial of 3CX from the 3CX web site. It’s also possible to contact a 3CX companion to get assist with set up and configuration.
These FAQs present a short overview of the important thing variations, advantages, and concerns associated to 3CX Editionen. For extra detailed info, please check with the 3CX web site or seek the advice of with a 3CX companion.
Ideas for Selecting the Proper 3CX Version
Choosing probably the most appropriate 3CX Version for your online business is essential to optimize communication and collaboration. Listed below are some invaluable tricks to information your decision-making course of:
Tip 1: Assess Your Enterprise Wants
Earlier than deciding on an Version, totally consider your online business necessities. Take into account the variety of customers, name quantity, desired options, and integration wants. This evaluation will provide help to decide which Version aligns together with your present and future necessities.
Tip 2: Take into account Scalability and Progress
Select an Version that may accommodate your online business’s development plans. When you anticipate increasing your group or name quantity sooner or later, go for an Version that helps your projected wants. It will forestall the necessity for expensive upgrades or migrations in a while.
Tip 3: Consider the Options
Examine the options provided by every Version fastidiously. Decide which options are important for your online business and which of them would improve productiveness and effectivity. Take into account options akin to name recording, name forwarding, voicemail, CRM integration, and video conferencing.
Tip 4: Take into account the Value
Whereas price shouldn’t be the only real figuring out issue, it is a vital consideration. Decide your price range and evaluate the pricing of various Editions. Select the Version that gives the most effective worth on your cash and meets your online business wants.
Tip 5: Search Skilled Recommendation
In case you are not sure about which Version is true for your online business, seek the advice of with a 3CX companion or professional. They will present tailor-made recommendation primarily based in your particular necessities and provide help to make an knowledgeable choice.
By following the following pointers, you possibly can select the proper 3CX Version that aligns with your online business wants, helps your development, and enhances communication and collaboration inside your group.
Bear in mind, the best 3CX Version for your online business is the one which empowers your group, streamlines communication, and drives productiveness. By fastidiously contemplating these elements, you may make a assured choice that can help your online business’s success.
Conclusion
3CX Editionen supply a complete vary of Unified Communications options tailor-made to satisfy the various wants of companies. The Normal Version offers a strong basis for primary communication necessities, whereas the Professional and Enterprise Editions prolong performance with superior options akin to name recording, multi-site help, and CRM integration.
Choosing the proper 3CX Version is essential for optimizing communication and collaboration inside a company. By fastidiously assessing enterprise wants, contemplating scalability, evaluating options, and looking for professional recommendation if essential, companies could make an knowledgeable choice that aligns with their particular necessities and drives success.
As companies proceed to evolve within the digital age, 3CX Editionen will stay a invaluable instrument for enhancing communication, fostering collaboration, and empowering groups to attain their full potential.
